Privacy Policy
Last updated: October 2026
1. Information We Collect
When you purchase products from ASTRA, we collect information necessary to fulfill your order, including your name, delivery address, phone number, email address, and order selections.
Payment transactions and checkout details are securely processed directly by our commerce engine (Shopify). We do not store or process your credit card, debit card, or mobile banking PIN numbers on our storefront servers.
2. How We Use Your Data
- To pack, dispatch, and deliver your apparel orders via our partner couriers.
- To send order confirmations, delivery updates, and tracking numbers.
- To assist you with customer inquiries, size exchanges, or support tickets.
- To detect and prevent fraudulent transactions and unauthorized cart activities.
3. Cookies and Storage
We use secure, httpOnly cookies strictly to maintain your active shopping cart session across browser refreshes. These cookies do not track your activity across unrelated websites.
4. Data Retention and Rights
We retain customer order records for accounting and warranty exchange purposes. You have the right to request a summary of your stored personal information or ask for deletion of your contact profile by reaching out to our team at any time.
5. Contact Us
If you have any questions regarding your data or this policy, please visit our Contact Page or reach out through our social media channels.
